Downtown Safety Letter - Changes To Store Hours
Dear Staff and Customers of The Vault Deli and Bestsellers
Bestsellers will be Open for Cafe Take-out only. Book orders may be picked up for take out. The bookside is closed for browsing at this time. Order online.
The Vault is open limited hours.
As we navigate these uncertainties, our company has two top priorities: the well being and safety of our staff, customers and communities; and supporting health officials and government leaders to contain the virus.
Over the past several days we have been taking steps to minimize risk to our store customers and staff. Knowing the dynamic nature and rapidly changing impact of COVID-19, our efforts will continue to be agile and responsive to the latest updates from the Center for Disease Control (CDC) and Prevention and in alignment with other federal, state and local experts.
With respect to the safety and well being of our family of store customers and staff, we have always taken great pride in our high standards of store cleanliness and food safety. During this challenging time, we have instituted even greater cleaning and sanitation measures. In addition to our daily cleaning procedures, we’re sanitizing high-touch surfaces, such as food service counters, checkout areas, pin pads and touch screens every 30 minutes. We have placed sanitary wipes at store for convenience. Also, we have suspended food sampling and self-serve sweet goods, water and coffee.
Our staff are also following the CDC’s guidelines and recommendations for prevention and we will continue to share specific instructions on the importance of regular handwashing, covering coughs, avoiding shaking hands and staying home if they are sick or have been exposed to anyone posing a coronavirus-related risk. Per CDC recommendations, we have also directed associates who have traveled to such locations or have been potentially exposed to the coronavirus in other ways to self-quarantine for 14 days.
As a store customer, we want you to know our preparedness plan includes using only take-out, single serve and disposable food and drinkware. We have closed our two event spaces and encourage take out, call ahead or online ordering.
Our Store continues to monitor this rapidly changing global health situation. We are committed to care for our community, and we thank you for your continued trust and patience.
Scott & Jamie Robinson
The Vault Deli & Bestsellers